Privacy Policy

1. Introduction

Divine Roofing and Renovation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.divineroofingca.com or use our services.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you interact with our website, fill out a contact form, request a quote, or book a service:

• Full name
• Email address
• Phone number
• Physical address (including service location)
• Property and project details you provide
• Any additional information you voluntarily share via our forms or communications

2.2 Automatically Collected Information

When you visit our website, certain information is automatically collected, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Device type and screen resolution

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our roofing and renovation services
• To respond to your inquiries, quote requests, and service bookings
• To communicate with you about appointments, projects, and follow-ups
• To send promotional materials, special offers, and company updates (with your consent where required)
• To analyze website usage and improve user experience
• To comply with applicable legal obligations

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Functional Cookies: Remember your preferences and settings.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Third-Party Sharing

We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and business (e.g., hosting providers, analytics services, email platforms).
• Legal Requirements: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share your information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. When your information is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: